OUR CORE VALUES
Operating with integrity and maintaining the highest ethical standards is at the heart of PCR’s core values.
The following principles have been essential to our success:
At the foundation of our success, our integrity requires we work with a moral obligation to uphold the most honest values and see them through on each and every claim.
COMMUNICATION & CUSTOMER SERVICE
We believe our communication and dedication to superior customer service is the key to our success. At PCR we promote growth and professionalism within the workplace and in the field.
CONSISTENCY & RELIABILITY
Goal driven, detail oriented service is our top priority. We understand that a chain is only as strong as its weakest link and at PCR we rely on each team member to see the claims process through.
ACCURACY & EFFICIENCY
Our dedication to accuracy every step of the way ensures a streamlined process that helps us build and maintain strong relationships with our adjusters, our clients and our providers.
GROWTH & ADAPTABILITY
New technologies help us inspect and resolve claims faster than ever. We embrace these changes and continue to adapt to the latest industry trends. At PCR tradition takes a back seat to innovation, and we will use every tool available to meet your needs as quickly and efficiently as possible.